Last pass writes ' W e've designed our support experience to ensure you can access the best self-guided resources to get answers as quickly as possible, as well as provide additional options for assistance from our LastPass Support team.' Given my experience, I don't know whether to laugh or cry. There is again no option for support that does not require logging in, which is the key problem. In the most similar thread I've found there is a link to submit a ticket. If I go to the website directly and log in there (as though trying to go to my vault), it flashes the vault for a split second, as though I've gotten in, and then returns to the log in screen. That aside, I have (as noted) uninstalled the extensions and restarted the computer then reinstalled, and I still get the same behavior. Remembering that the problem is NOT BEING ABLE TO LOG IN, check the phrase every single solution to 'not being able to log in' starts with: 'While logged in to LastPass. Here is an example of this crazy Kafkaesque problem:ġ) This is a support page on with the exact problem.Ĭheck them out.

The amazing thing is that all the help that LastPass offers requires logging in. I'm not having any issues with multifactor authentication or forgotten passwords.

Put simply, I can't log in to my account. Then reinstalled, and I get the same error. I've also uninstalled off my iOS phone and restarted. I've done this (both for Firefox and Edge). I have been in contact with IT people where I work who have suggested I removed the extensions in browsers and restart the PC. I cannot clear cache, because I cannot login. Please relogin.') I have the right password.

I get the message above when trying to login ('A consistency check failed while loading your sites.

Lastpass extension for firefox