But for companies like Dropbox that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. One thing you might like even more than trying to tweet or DM Dropbox your customer service problem is to use GetHuman's problem-specific help tool. Customer Support through Twitter in General We're not saying that Dropbox will do this, but don' be surprised if they do. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk.

Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. Information last updated Tue 08:00:00 GMT+0000 (Coordinated Universal Time) Dropbox Customer Service through Twitterĭropbox is on Twitter and that's great if you are too (we're guessing you are since you're here).

Dropbox support twitter